Terms & Conditions

1. About these Terms

These Terms & Conditions govern your use of QRFree and any related website, account, subscription, QR code generation, redirect, analytics and support services that we make available. By creating an account, subscribing to a plan, starting a trial or using QRFree, you agree to these Terms.

2. Who we are

QRFree is a dynamic QR code platform. Contact us below.

3. Eligibility and accounts

• You must provide accurate account information.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for activity carried out under your account unless caused by our breach.
• You must promptly notify QRFree if you believe your account has been compromised.

4. The QRFree service

QRFree provides tools to create, host and manage dynamic QR codes, redirects, analytics and related account features. We may update, improve, replace, suspend or discontinue parts of the service from time to time.

5. Trials, subscriptions and billing

• Some plans may include a free trial period.
• Paid plans renew automatically unless cancelled in accordance with the service flow.
• Payments are processed through third-party providers such as Stripe.
• QRFree does not store your full payment card details.
• Upgrades may be billed immediately on a prorated basis.
• Downgrades may take effect with prorated credit applied to a future invoice, depending on billing configuration.
• Failure to pay may result in suspension, downgrade, restricted functionality or termination.

6. Plan limits and fair use

Your subscription may limit the number of live or active QR codes you can maintain. QRFree may block the creation of additional live codes, mark codes as pending upgrade, or require you to change plan before additional capacity becomes available.

7. Customer content and responsibility

You are solely responsible for:

• the destination URLs and content linked through your QR codes;
• ensuring that linked content is lawful, accurate and not misleading;
• ensuring you have the rights, permissions and authority to use all content and destinations you configure.

QRFree does not routinely review every linked destination and is not responsible for third-party websites, apps, pages, downloads, QR landing pages or content chosen by users.

8. Prohibited use

You must not use QRFree for or in connection with:

• illegal, fraudulent or deceptive activity;
• malware, phishing, credential theft or harmful redirects;
• spam, abusive campaigns or unlawful communications;
• content that infringes intellectual property, privacy or other rights;
• activity likely to damage QRFree, our infrastructure, our users or the public.

QRFree may suspend or remove content, block redirects, limit accounts or terminate services where reasonably necessary to protect users, infrastructure, legal compliance or reputation.

9. Availability and support

QRFree aims to provide a reliable service, but we do not guarantee that the platform will be uninterrupted, error-free or available at all times. Planned maintenance, emergency fixes, outages, provider issues and internet failures may affect availability.

10. Analytics and reporting

QRFree provides analytics features on an “as available” basis. Analytics may be affected by network conditions, browser behaviour, blocking technologies, device settings, caching, bots, link previews, privacy tools and other technical factors. Analytics should not be treated as guaranteed audit-grade reporting unless explicitly agreed otherwise in writing.

11. Intellectual property

QRFree and its branding, software, layouts, designs, code, features and service materials remain the property of QRFree or its licensors. These Terms do not transfer ownership of the platform to you.

You retain ownership of content you provide, but you grant QRFree the rights necessary to host, process, display, transmit and operate it as required to provide the service.

12. Suspension and termination

QRFree may suspend, restrict or terminate your access immediately where reasonably necessary for non-payment, breach of these Terms, abuse prevention, legal compliance, provider risk or security reasons.

You may stop using the service at any time and may cancel billing through the available billing or account tools where enabled.

13. Backups and data

You are responsible for keeping your own records of QR destinations, exports and important business data. While QRFree may operate backups and technical recovery processes, we do not guarantee restoration of any specific data, configuration or analytics history.

14. Limitation of liability

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence where applicable.

To the fullest extent permitted by law, QRFree will not be liable for:

• loss of profit, revenue, sales, contracts, data, business or opportunity;
• loss caused by third-party destinations, third-party outages or payment providers;
• indirect, incidental, special or consequential loss;
• loss arising from user error, misconfiguration, unlawful content or misuse of QRFree.

Where QRFree is liable to you, our aggregate liability in relation to the service shall not exceed the total amount paid by you to QRFree in the 12 months immediately before the event giving rise to the claim, unless the law requires otherwise.

15. Indemnity

You agree to indemnify and hold QRFree harmless against claims, losses, damages, liabilities, costs and expenses arising out of or connected with your content, your QR destinations, your misuse of the platform, or your breach of these Terms, except to the extent caused by QRFree’s own breach.

16. Changes to the service or Terms

QRFree may update the service and these Terms from time to time. Material changes will be posted on the website and, where appropriate, notified through the service. Continued use after changes take effect means you accept the updated Terms.

17. Privacy and data protection

Your use of QRFree is also governed by our Privacy Policy, which explains how we handle personal data.

18. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, unless applicable consumer law requires otherwise.

19. Contact

Questions about these Terms can be sent to us by using the contact form button below.